After I hung up the phone with the kind rep, I thought if my order arrives as quick and easy as that call I'm goi g to be surprised. Well, surprised I was!!! My breast pump arrived in a very reasonable amount of time but above all, the service rep was quick, polite, and efficient. We had, at max, a five minute conversation and everything was taken care of----I paid shipping and insurance was billed without any issues. Thank you, Cambridge Medical Supply.
Just wanted to say how grateful I am to the staff of Cambridge Medical Supply. My son needed his formula resupplied and you went beyond what I totally unexpected. You made the calls for me in the morning and then you had the formula at my door this afternoon. You rock! I will highly recommend you to anyone who needs medical supplies. thank you once again, Ed, Sarah and Tyler
Customer, Hyde Park, Massachusetts
I have only the highest praise for Camb. Med. Supply. Their Customer Service is A+ in my book! An insurance problem occurred after I had received my light box, and one representative in particular, Adrean, could not have been more understanding, willing to go the extra mile to try and straighten things out, and gracious when it was clear that the insurance would not budge. I don't generally enjoy paying bills, but theirs is the exception. I've gotten what I paid for- and more. They are #1 in my book!
WE REALLY APPRECIATE YOUR COMPANY FOR YOUR CORTEOUS CUSTOMER SERVICE EMPLOYEE AND THE REST OF YOUR STAFF FOR THE IMMEDIATE DELIVERY OF MY MILK FORMULA, SINCE I STARTED TAKING THIS SPECIAL FORMULA YOU ARE ALWAYS IN TIME AND WE ARE REALLY THANKFUL. MEGAN
Hi - I just wanted to thank you for your diligent and helpful service in providing breast pumps through patient insurance. We have clients who need an electric pump and we don't always have enough to give out. I help clients to obtain pumps through their insurance company and often refer to use as vendor - client satisfaction is excellent. Thanks for helping to preserve breastfeeding for these moms.
BS, IBCLC, WIC Peer Counselor, Orleans, MA